City College Plymouth has been recognised for going above and beyond in supporting students on the Access to HE Diploma, ensuring that every student, regardless of personal circumstances, can thrive. Our Communication and Events Officer, Georgia Green, spoke with Gemma Hutchings, Course Leader, to discuss how the college has implemented creative solutions to ensure all students succeed.
Tailored Learning Support for Students with SEND and EHCPs
With a growing number of students with Special Educational Needs and Disabilities (SEND) and Education, Health and Care Plans (EHCPs), City College Plymouth has introduced tailored support systems from the very start of each academic year. “We work really closely with our dedicated learning support assistant for Access,” Gemma shared. This involves early meetings with students, parents, and guardians to ensure a smooth start and a clear understanding of each learner’s needs.
One standout example is the bespoke programme the college developed for a student with Tourette's syndrome and functional neurological disorder. Initially uncomfortable in a classroom setting, the student was offered a flexible online learning option, while still visiting the college library and support staff to help ease her transition into a learning environment. This approach ensured that she successfully completed her course and is now progressing to higher education. “Without this tailored support, I don’t think I would have made it through,” the student shared.
Addressing the Cost of Living Crisis with Financial and Practical Support
Amid rising living costs, the college has been proactive in offering students financial support through the Student Learning Fund. This includes one-off payments for essentials like winter fuel and help with transportation costs, ensuring that financial barriers don’t stand in the way of students’ education.
The college also offers long-term laptop loans and, when possible, refunds for UCAS application fees. These measures help alleviate financial pressures, making education more accessible and less stressful for students in need.
How a Tight-Knit Team Led to 100% Retention Success
City College Plymouth celebrated an impressive 100% retention rate across five Access courses last year. Gemma attributes this success to the close management of students, particularly during the crucial first few weeks. “We work hard to signpost students to the right course and provide ongoing support to ensure they don’t fall behind,” she explained.
A key contributor to this achievement is the experience of the teaching staff. Many members of the team have worked with Access to HE Diploma students for years, quickly identifying and addressing potential challenges. The tight-knit nature of the team, coupled with their extensive experience, has created an environment where students feel supported and are more likely to succeed.
Enriching Student Life with Engagement Opportunities
Despite the busy schedules of many Access students, City College Plymouth places a strong emphasis on enrichment activities that enhance their learning experience. One highlight from last year was a college-wide theatre trip.
To foster a sense of community among Access students, the college has also introduced a large common room where students can attend drop-in sessions for career support, student services, and guest lectures. Their aim is to build more of a community for all Access students, offering a space where students can meet, grab a coffee, and take part in enrichment activities.
Flexibility in Learning: Supporting Both Online and In-Person Students
While most Access courses are delivered in person, the college has seen an increasing number of students opting for online learning—particularly those facing health challenges. While some students thrive in this format, others struggle to stay on track. To address this, Gemma emphasised the importance of clear communication from the outset about the independence required for online learning.
Despite the challenges, City College Plymouth remains committed to offering flexible learning options. “We’ve seen a lot more interest in online learning this year, and we’re working hard to ensure that students understand the format and what’s expected of them.”
Embedding Sustainability in the Curriculum for a Brighter Future
In line with the UN’s Sustainable Development Goals (SDGs), City College Plymouth has embedded sustainability throughout its Access curriculum. Gemma, who leads sustainability efforts at the college, highlighted various staff training initiatives and student enrichment opportunities around this theme. The college has signed the SDG Accord, and students conducted a curriculum audit last year to identify areas for improvement.
“Our students are great at promoting health and wellbeing, but we noticed a gap in addressing zero hunger,” Gemma explained. The college’s food bank, originally set up by Access students, has since grown into a major support service, providing food, clothes, and even white goods to students in need. This initiative highlights the college’s commitment to both sustainability and supporting its community.
Thank you to Gemma Hutchings for sharing these insights. City College Plymouth’s commitment to supporting Access to HE students, from tailored learning support to financial assistance and sustainability initiatives, serves as a model for other institutions.